My daughter, who is attending school in the Poughkeepsie area, had her car break down and needed towing and repair. I found Foreign Car Specialists and gave them a call. From the moment Gia (?) answered the phone to the moment my daughter picked up the car, I felt she and the car were in good hands. I was notified of progress and diagnoses, and I was pleased that I could feel reassured that my daughter was dealing with a group of people who cared about her well being. While I hope we don't have to return, we would gladly return here.
Thank you Kevin for taking the time to post about your experience with Foreign Car Specialists. We have been in your shoes, there's not much worse than having a child experience car trouble when they're too far from home to for you to be there to help. We are very happy that our Service Assistant, Gina, was able to take the phone call when Meghan's Volvo broke down. Gina is a superstar when it comes to customer service! Our techs Alex and Ryan are both very thorough and Ryan is becoming quite the Volvo 'go-to' guy having owned two, himself! Your daughter's vehicle is holding out pretty well for having over 200,000 miles, we're happy to help her keep it on the road for as long as she needs! We very much appreciate your thoughtful words and will certainly share them with the team!
- Foreign Car Specialists